ASK US ABOUT FREE THOUSAND ISLANDS AREA DELIVERY

FAQ


Where can I purchase my clothing?

Right here on our website! In order to bring you the best possible quality for the lowest price, we primarily sell through our website.

Our collection is also available at the 1000 Islands Duty Free located on Hill Island and at the Gananoque Boat Line in Downtown Gananoque.

Which payment providers do you accept?

We accept Mastercard, Visa, and PayPal for quick and easy checkout.

How much does shipping cost?

We offer free Ontario-wide shipping on orders over $75. For orders below this threshold we charge anywhere from $5-15 depending on where you live. 

How long will it take to receive my product?

In order to save you money, we can often deliver our products directly to you if you are located within the Thousand Islands region. Send us an email to see if this option works for you!

If you live in Ontario, you can expect your package delivered within 5 business days. 

What if i want to exchange my product?

If you would like to exchange a product or receive a refund, it must be made within 30 days of the initial purchase. 

What is the quality of clothing?

We hold the quality of our clothing to a high standard, and only produce clothing that we are proud of wearing. If you aren't happy with your purchase, don't worry, you can make an exchange as long as the product hasn't been worn and returns may be made within 30 days of purchase. 

How do I get in touch?

For any other questions or concerns, feel free to send us an email to info@thousandislandsapparel.ca or a direct message on our instagram, @thousandislandsapparel